User Flow
It is guided by direct questions, Navigation, Easy access to Frequently used items
Problem Solving
For B2B or corporate bookings, reimbursements is now made easy with this enhancement in the second screen by sending invoice to HR.
Stakeholder Interview :
The focus was to understand the business and it’s global scope in pandemic. These are the questions I asked them:
User Interview :
Focus is on understanding their goals and pain points. Answers to these questions can give us the all important “why” behind user behavior. These are best supplemented with observational findings as what they say and what they do can be different.
User Personas : ( NTD )
User Journey : ( NTD )
The projects that include the above two and more :
Mystt Chocolates
Blue Stacks
Game Berry
It is guided by direct questions, Navigation, Easy access to Frequently used items
For B2B or corporate bookings, reimbursements is now made easy with this enhancement in the second screen by sending invoice to HR.
Each card here has all the relevant information the business wants to show, arranged properly.
The price range filter shows the distribution of hotels. As per the range the total number of available hotels are also mentioned in the search button making it more interactive.
Customizable option for saving hotel list. Just like a music playlist. Personalization options increases user retention.
After booking or reservation the users must get updates on SOPs being followed by the Hotel staff. This highly increases the trust factor.
It also has an option for touchless check-ins, info of wi-fi credentials.