![](https://chinmoyroy.com/wp-content/uploads/2021/04/Asset-4.png)
Discover
Industry Assessment, Consumer Research, Customer Journey Maps.
Define
What matters to the users ? Course of Action, Feasibility as per given resources.
Develop
Mind mapping, Affinity Diagrams, Proactive Planning and Prototyping
Deliver
Pilot Run, Quality Analysis, Reactive Measures, Iterative optimizations.